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Refund Policy

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At RheoHero, we're committed to your satisfaction and confident that you'll love the RheoPro Ankle Brace. However, we understand that circumstances may arise where you need to make a return or seek a refund. That's why we offer a straightforward 14-Day Refund Policy.

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Our Promise to You:

  • If, for any reason, you're not completely satisfied with your RheoPro Ankle Brace, you can initiate a return within 14 days from the date of purchase.

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How to Request a Refund:

  1. Contact Us: Reach out to our customer support team via our contact form with your order number.

  2. Provide Details: Please provide the reason for your return and any relevant information about the condition of the product.

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Return Conditions:

  • The Rheopro Ankle Brace must be in its original condition

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Refund Process:

  • Once your return is received and inspected, your refund will be processed, and a credit for the cost of the brace will automatically be applied to your original method of payment. Please allow a few business days for the refund to reflect in your account.

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Our Commitment to Quality:

  • RheoHero is dedicated to providing athletes with top-quality bracing products designed to prevent injuries and enhance performance. We stand by the effectiveness and comfort of the RheoPro Ankle Brace.

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Thank you for choosing RheoHero. We're here to support your athletic journey, and your satisfaction is our priority. If you have any questions or need assistance, please don't hesitate to reach out to our friendly customer support team.

 

 

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Note: RheoHero reserves the right to amend this Refund Policy as needed. Be sure to review this policy periodically for any updates.

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